How SoloBusiness AI billing works: the free month, cancellations and Paddle.
- How much does SoloBusiness AI cost?
- It costs $10 USD per month. There are no other tiers, add-ons or hidden fees.
- How does the free month work?
- Your first month is free — $0 for the first month after you subscribe. A payment method is required to start. The free month starts when you subscribe, not when you create an account.
- When am I first charged?
- At the end of your free month, unless you cancel before it ends. After that, you're charged $10 USD each month on the same date.
- How do I cancel?
- Sign in, go to Settings → Manage billing, and cancel in the billing portal. You can cancel anytime; your access continues until the end of the paid period. Cancel before the free month ends and you pay nothing.
- Who handles my payment?
- Payments are processed by Paddle, our billing provider. Paddle appears on your card statement and handles payment methods, invoices and taxes.
- Where are my invoices?
- In the billing portal: Settings → Manage billing. You can view and download every invoice there.
- How do I update my payment method?
- In the billing portal: Settings → Manage billing → update payment method.
- Can I get a refund?
- Refunds follow Paddle's buyer terms. If you believe a charge is wrong, contact us and we'll review it with Paddle.